Jax Spine is currently looking for strong Medical Assistants for our back office.
- This position is responsible for providing excellent care to patients and maintaining continuity of care through accurate and thorough documentation, collaborating effectively with all departments.
- This position will prepare and maintain all aspects of the clinic environment.
Qualifications:
- Required: High School Graduate or GED.
- Preferred: One or more years of experience as a medical assistant, CMA preferred but not required. In lieu of experience, graduating from an accredited MA program is acceptable.
- Pain Management/Procedure Room Tech experience a plus.
- Knowledge of sterile technique.
- Excellent organization and communication skills.
- Strong attention to detail and patient safety.
- Ability to work under pressure and in a fast-paced environment.
- Team-oriented with a compassionate, patient-first approach.
- Able to measure and record vital signs, manually and electronically.
- Basic computer knowledge required.
- Able to read, analyze, interpret, and write medical records and documentation.
- Able to record patient information, including a working knowledge of medical terminology.
Key Responsibilities:
- Reviewing charts, schedules, medical records, and other sources of documentation.
- Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions, and other documents to support the provision of and continuity of care.
- Obtaining medical records, lab results, diagnostic study results, and other documents or information as indicated.
- Inspecting the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment.
- Ensuring that appropriate medication, supplies, equipment, and personnel are available to complete scheduled interactions.
- Communicating with internal and external resources to procure necessary supplies and/or information to facilitate a seamless patient experience.
- Measuring, reporting, and recording vital signs and relevant information about the patient’s condition, treatment, expectations, and progress. Obtaining and recording patient information relevant to medical history.
- Verifying the accuracy of recorded and reported patient information.
- Positioning, draping, and other patient preparation for procedures and provider interactions.
- Communicating effectively with patients, providers, and ancillary staff members to maintain patient flow.
- Administer IM injections.
- Providing patient education through written and oral communication or through other means as directed by providers.
- Assisting physicians, physicians’ assistants, nurses, and other care providers during assessments, examinations, procedures, and other patient interactions.
- Generating prescriptions as ordered, including electronic, paper, fax, telephonic or other means for conveying orders.
Other functions:
- Maintaining current CPR, First Aid and other certifications as required.
- Adhering to HIPAA standards.
- Maintaining Universal Precautions.
- Maintaining accurate and thorough knowledge of applicable internal and external protocols, policies and procedures.
- Complying with all laws, regulatory guidelines, and health care policies. This includes, but is not limited to federal, state, and local laws, State Department of Health (ISDH), Healthcare Facilities Accreditation Program (HFAP), The Joint Commission, Health Insurance Portability and Accountability Act (HIPAA), and Jax Spine & Pain Centers policies and procedures.
- Perform other logically associated duties that enhance position through continuous quality improvement.
- Serve as a preceptor for new employees.
- Competent in communication with patients, including current working knowledge of medications, interventions and procedures provided.
- Competent in computer applications pertaining to position.
- Other duties as assigned.